NewVoiceMedia, a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new contract with American Public Media Group (APMG), a premier producer and distributor of public radio programming. APMG has deployed ContactWorld for Service, NewVoiceMedia’s customer communications platform, to enhance its customer experience. As an organisation [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2016/08/american-public-media-group-uses-newvoicemedia-to-dial-up-service-quality-with-dynamic-call-routing/?utm_source=rss&utm_medium=rss&utm_campaign=american-public-media-group-uses-newvoicemedia-to-dial-up-service-quality-with-dynamic-call-routing
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