Thursday, 29 September 2016

NewVoiceMedia launches industry-leading global call routing architecture to optimise contact centre management and customer experience

NewVoiceMedia, a leading provider of cloud technology which helps businesses sell more, serve better and grow faster, today announced a new, industry-leading global call routing architecture that will dramatically raise the bar on call quality for organisations running contact centres in multiple geographies. This platform enhancement will optimise contact centre management and operations, while ensuring [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2016/09/newvoicemedia-launches-industry-leading-global-call-routing-architecture-to-optimise-contact-centre-management-and-customer-experience/?utm_source=rss&utm_medium=rss&utm_campaign=newvoicemedia-launches-industry-leading-global-call-routing-architecture-to-optimise-contact-centre-management-and-customer-experience

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