Glassbox has today revealed the top trends organisations will be focusing on in 2017, to improve customer interactions and transactions across digital channels, as well as cross-departmental improvements to optimise customer service and meet pending changes in regulation. Based on our close work with many leading global organisations, we’re able to foresee that digital transformation [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2016/12/glassbox-digital-predicts-2017-to-be-the-year-digital-transformation-comes-of-age/?utm_source=rss&utm_medium=rss&utm_campaign=glassbox-digital-predicts-2017-to-be-the-year-digital-transformation-comes-of-age
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