An Interactive eBook Today, consumer expectations are higher than ever before. They want personalized, relevant communications that are available on-demand and accessible via the device of their choice. But for large organizations challenged with legacy systems, departmental silos and ever-changing regulations, delivering on the CX promise is easier said than done. Find out how leading [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2016/11/guide-to-achieving-customer-experience-cx-excellence/?utm_source=rss&utm_medium=rss&utm_campaign=guide-to-achieving-customer-experience-cx-excellence
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