Following news that Airbnb has been accused of blocking unfavourable reviews of properties by guests who chose to leave early rather than endure another night in sub-standard accommodation, it’s essential to remember that it is not only a consumer’s right to have access to positive as well as negative reviews, but also a business’ responsibility to ensure [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2016/10/airbnb-blocking-unfavourable-reviews-by-guests-bazaarvoice-comment/?utm_source=rss&utm_medium=rss&utm_campaign=airbnb-blocking-unfavourable-reviews-by-guests-bazaarvoice-comment
No comments:
Post a Comment