Tuesday, 24 May 2016

TfL at WAE’s inaugural boot camp, CX in a Day – happier, healthier and more relaxed commuters

Moshe Braun, business director at customer experience consultancy WAE The Tube has long been the backbone of London, bearing hordes of people around the city since 1863. To date, Transport for London (TfL) carries over 1.3 billion people a year in its carriages; a figure that is growing, putting enormous pressure on the network. As [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2016/05/tfl-at-wae%e2%80%99s-inaugural-boot-camp-cx-in-a-day-happier-healthier-and-more-relaxed-commuters/?utm_source=rss&utm_medium=rss&utm_campaign=tfl-at-wae%25e2%2580%2599s-inaugural-boot-camp-cx-in-a-day-happier-healthier-and-more-relaxed-commuters

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