In an attempt to highlight the importance of good customer service – in a sector renowned for its bad service – bank Tandem created a prank video showing poor service in a real-life pub setting. The stunt hinges on the brand’s message that ‘everyone can have a better, happier life with money’.
from TheMarketingblog http://www.themarketingblog.co.uk/2016/05/london-pub-customers-pranked-by-bank/?utm_source=rss&utm_medium=rss&utm_campaign=london-pub-customers-pranked-by-bank
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