Latest United Airlines has racked up headlines after videos emerged recently of a passenger being dragged off an overbooked flight. The company’s response – including the chief executive saying the airline had to “re-accommodate” passengers hasn’t gone down well. United Airlines boss pledges support for staff over flight 3411 incident Of course, it’s not the [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/04/six-of-the-most-memorable-airline-pr-blunders-2/?utm_source=rss&utm_medium=rss&utm_campaign=six-of-the-most-memorable-airline-pr-blunders-2
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