More than 50 per cent of the customers of UK financial services brands would be willing to spend more – potentially equating to billions – if only they felt more valued by them, according to new research from Jacob Bailey Group. Missing Billions is a new report from Jacob Bailey Group, the creative business services [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/06/billions-at-stake-if-banks-and-insurers-could-make-customers-feel-valued/?utm_source=rss&utm_medium=rss&utm_campaign=billions-at-stake-if-banks-and-insurers-could-make-customers-feel-valued
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