Customer communications management tools are evolving from supporting static, printed output and one-way broadcasting to creating dynamic, on-demand communications via multiple channels. Application leaders should use this report to help them assess the best CCM solution for their organization. Gartner evaluated more than 15 vendors, and identified GMC Software as a Leader in the industry for [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/06/2017-gartner-magic-quadrant-for-customer-communications-management-software/?utm_source=rss&utm_medium=rss&utm_campaign=2017-gartner-magic-quadrant-for-customer-communications-management-software
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