In the world of marketing, the term ‘touchpoint’ refers to an interaction between customer and business that can be physical, sensory, or communicative. Touchpoints are essential in the strides a business endeavours to make towards creating important connections with their customer base. Whether through physical human contact, through sensory means, or by way of a [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/05/the-importance-of-physical-touch-points-in-marketing/?utm_source=rss&utm_medium=rss&utm_campaign=the-importance-of-physical-touch-points-in-marketing
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