Friday 29 July 2016

Over a third of survey respondents would become disloyal after just one bad online shopping experience

From online-only e-tailers to traditional bricks and mortar stores that have embraced the ecommerce boom, the last few years have seen the popularity of online shopping continuously rise. Yet, despite the obvious benefits of having an online presence, such as lower costs, a wider reach and being able to offer a more extensive product range, [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2016/07/over-a-third-of-survey-respondents-would-become-disloyal-after-just-one-bad-online-shopping-experience/?utm_source=rss&utm_medium=rss&utm_campaign=over-a-third-of-survey-respondents-would-become-disloyal-after-just-one-bad-online-shopping-experience

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