What are your opinions of chatbots? 2017 hasn’t been a very good year for Facebook and their progress with chatbots. The end of February saw reports on the bots hitting a 70% failure rate, as they were lacking understanding of the interaction, resulting in a human representative having to step in. This caused the social [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/08/live-chat-software-operated-by-humans-the-safer-option-gemma-baker-click4assistance/?utm_source=rss&utm_medium=rss&utm_campaign=live-chat-software-operated-by-humans-the-safer-option-gemma-baker-click4assistance
No comments:
Post a Comment