Did you know? By 2018, 20% of all business content will be authored by machines By 2020, smart agents will facilitate 40% of mobile interactions, and the post-app era will begin to dominate. By YE18, customer digital assistants will recognize individuals by face and voice across channels and partners. By 2020, autonomous software agents outside [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2017/01/top-strategic-predictions-for-2017-a-gartner-report-an-exlusive-download-to-themarketingblog/?utm_source=rss&utm_medium=rss&utm_campaign=top-strategic-predictions-for-2017-a-gartner-report-an-exlusive-download-to-themarketingblog
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