NewVoiceMedia, a leading global provider of cloud contact centre and inside sales technology, announced its Spring ’18 release today, unveiling key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer. Making every conversation great with NewVoiceMedia’s omni-channel experience The company, [more…]
from TheMarketingblog http://www.themarketingblog.co.uk/2018/03/newvoicemedia-unveils-fully-integrated-omni-channel-solution-as-part-of-spring-18-release-to-deliver-exceptional-customer-experiences/
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