Sounds familiar? : Difficult for customers to cancel their internet and phone contracts

Sky faces a fine for making it too difficult for customers to cancel their internet and phone contracts. Telecoms watchdog Ofcom says firms must make it simple to cancel or switch to another provider. Q. When will this body get to grips with this problem and get some real action other than a fine? Money [more…]

from TheMarketingblog http://www.themarketingblog.co.uk/2016/09/sounds-familiar-difficult-for-customers-to-cancel-their-internet-and-phone-contracts/?utm_source=rss&utm_medium=rss&utm_campaign=sounds-familiar-difficult-for-customers-to-cancel-their-internet-and-phone-contracts